Emma Auscher

Head of Customer Experience at Notion

Emma Auscher is the Head of Customer Experience at Notion, where she is responsible for helping customers build the tools they need to succeed. An expert in curating innovative solutions to retain and grow customer base and revenue, she was previously the Director of Self-Service Growth & Customer Experience at Lob. She has over twelve years of leadership experience building, scaling and transforming high performing global teams. Prior to joining the tech industry, Emma worked in the hospitality industry for luxury brands such as Leading Hotels of the World and Starwood’s St Regis. Emma hails from France, speaks three languages and has led teams in Europe, Asia and the United States.

Sessions

Keynote
Creating remarkable experiences
12:30 – 1:00pm PST
In this session, head of CX Emma Auscher talks to Martha about how to create meaningful, unique experiences that span software, in-person, and more. Throughout her career, Martha Stewart has invented an entirely new category of business, and has scaled her company to the global conglomerate we know today, all the while striving to create environments that people love, and to do work that inspires them. We explore hospitality's role in building delightful products, as well as creating businesses that stand the test of time.
Emma Auscher,
Head of Customer Experience at Notion
Martha Stewart,
Founder, Martha Stewart Living Omnimedia
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Emma Auscher

Sessions

Creating remarkable experiences