Creating remarkable experiences
12:30 – 1:00pm PST
In this session, head of CX Emma Auscher talks to Martha about how to create meaningful, unique experiences that span software, in-person, and more. Throughout her career, Martha Stewart has invented an entirely new category of business, and has scaled her company to the global conglomerate we know today, all the while striving to create environments that people love, and to do work that inspires them. We explore hospitality's role in building delightful products, as well as creating businesses that stand the test of time.